How to get help
Email support@rinston.com for help with Rinston. Write from the email address on your account so we can match it.
Say what you need help with. If a phone number is involved, include that number. Do not send your password, an agent key, or a full card number.
Account and billing
Paid plans are billed through Stripe. We keep your plan and billing status. We do not store full card numbers.
If a payment fails, we may suspend the service until it is paid. Email us about a charge, or to close your account, from the address on the account.
Agents and connectors
You can connect an AI agent to Rinston, such as ChatGPT through the Rinston app and MCP connector. You choose which numbers the agent can use and what it may do.
An agent can only use the numbers you choose, and only for what you allow: reading, texting, or calling. For each agent you choose whether its texts and calls wait for approval or go out on their own, and you set daily limits on texts, spending, and calling time. Only a workspace owner or admin can approve a text or call that is waiting. An agent cannot approve its own requests.
You can change or revoke an agent's access at any time in your account workspace. If you think an agent key has been compromised, revoke that access and email us.
Privacy Policy and Terms of Service
The Privacy Policy explains what information we collect, how we use it, and how to ask for access, correction, export, or deletion.
The Terms of Service are the agreement for using Rinston.
Contact
Email support@rinston.com with any question or request about this page.